Frequently asked questions
Short answers to what people ask before they try BrandTalk.
Last updated
The basics
What is BrandTalk?
BrandTalk lets you talk to your brand. Ask anything about your company and get a clear answer in your own voice, from your own material, with the source shown.
Is BrandTalk the same as Talk To Your Brand?
Yes. BrandTalk and Talk To Your Brand are one thing: one product, at talktoyourbrand.com.
What can I ask it?
Brand, strategy and creative judgement, people and policy, e-com and ad performance, customers and business. You can also ask it to develop an idea, write a brief, review a presentation or prepare you for a meeting.
What does it need to get started?
Your material: the documents you already have, and the places they live. Describe your brand’s voice in a few sentences and it is ready to be asked.
Which languages does it speak?
The interface is in English and Swedish; BrandTalk answers in the language you ask in.
Your data
Where is my data stored?
Stored in the EU, in Stockholm on your personal or private cloud storage. To write an answer, the relevant passages are sent to the service that writes the answer, which may process them outside the EU, only for that answer.
Is my data used to train anything?
No. Your material is used to answer your own questions and nothing else.
Who can see my conversations?
Only you, unless you share one. A shared conversation shows the conversation and its sources, and nothing else.
Can it say things that are not in our material?
It is built to answer from your material and to say when something is not there. It can also help you think and write; then it is not quoting your documents, and it shows no source.
Using it
Where can I use it?
On its own as a web app, inside Microsoft Teams, or as a widget on your intranet. Same brand voice and same material, either way.
Can BrandTalk handle my advertising?
Yes. BrandTalk uses all its knowledge about your business goals, products and target audiences, and builds and executes your full online marketing plan.
How much does it cost?
Write to us and we will talk it through for your organisation.
How do I try it?
Write to hello@talktoyourbrand.com. We set up a workspace with your material, and you try it on real questions.